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Abilities Management Advisor (27263)


Provide Assistance, training and guidance to depot managers in workers’ compensation claims management from correct reporting of injuries, implementation of early and safe return to work (ESRTW) to conclusion.  This position will require some travel to the Lower Mainland of B.C.



  • Review all forms filed by depots including Initial Report of Injury for content/ completeness
  • Work with depot manager, injured worker, treating practitioner and Board in cases of lost time to obtain capability and limitation information to initiate ESRTW
  • Regular follow-up with all parties re progress of rehabilitation
  • Liaison between WCB board, and First Canada branch management relating to specific claims and workers’ compensation policy
  • Pursue transfer of cost and second injury cost relief when possible/ appropriate
  • File claim decision appeals on behalf of First Canada when appropriate
  • Prepare for and represent First Canada at Board appeals and mediations
  • Provide monthly statistics, quarterly claim and financial status report to First Canada Claims Manager
  • Strategize with First Canada Claims Manager and Safety Department to effectively create ways to control work comp losses
  • Attend Regional Area meetings to discuss work comp issues, injury prevention and claims handling
  • Assist managers in obtaining Clearance Certificates from various boards
  • Communication of and adherence to Injury Prevention (IP) standards
  • Establishes a database and tracks safety stats



  • Post secondary education in related field of study
  • Certified Disability Management Professional (CDMP) and/or Certified Return to Work Coordinator (CRTWC) designation preferred


  • Minimum 3 years related experience
  • Experience with WCB claims management, disability management programs
  • Self starter; proactive and problem solving skills
  • Analytical/critical thinking skills



  •  Office environment with some travel to various depots in Vancouver and the Lower Mainland of BC



First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority.

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38702 - Translink
17535 - 55 B Avenue, Surrey, British Columbia, Canada, V3S 5V2
  • Company:
    First Transit Canada
  • Terms and Conditions type:
    Full Time
  • City:
  • Province:
    British Columbia
  • Category:
    Administrative & Operational Support
  • Contact Number:
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