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Area General Manager - British Columbia (24758)

First Canada, our nation's largest provider of bus passenger transportation, has an opening for an Area General Manager in  British Columbia.  Candidate must be able to relocate to Kitimat, B.C

 

JOB PURPOSE: Ensures overall performance across an area of locations and provides leadership to Location Managers within the area.  Represents First Canada with all Northern contract negotiations and represents FC for all labor negotiations

 

MAJOR RESPONSIBILITIES:

  • Tracks and addresses trends in KPIs.  Leads and develops action plans with Location Manager addressing location performance gaps
  • Tracks and addresses local competitive threats
  • Defines business terms in union and non-union wage negotiations
  • Negotiates customer contract terms
  • Addresses escalated customer satisfaction issues
  • Maintains Contract and Charter decision maker relationships
  • Drives customer retention
  • Ensures locations apply First Canada safety practices
  • Ensures an accurate forecast of performance provided to First Canada management
  • Budget and Financial Reporting – Accounts Receivable and Accounts Payable
  • Drives union CBAs that maintain competitive wage rates and driver efficiency
  • Supervises Location Managers in delivery of cost optimized operations and service
  • Maximizes contract revenue pricing and volumes
  • Drives contracts and charter revenue growth
  • Fleet/Maintenance Management - Work with Regional Maintenance Manager

 

MINIMUM EDUCATION & CERTIFICATIONS REQUIRED:

  • 5-year degree or equivalent experience
  • High School Diploma or equivalent

 

EXPERIENCE & SKILLS REQUIRED:

  • 5 years’ experience
  • Skilled in oral and written communications
  • Strong interpersonal skills in dealing with clients
  • Strong presentation skills
  • Strong analytical and reasoning skills
  • Strong business background in financial, strategic, and organizational analysis
  • Maintains and holds a Class 2 Drivers license and air brake endorsement or willing to obtain

 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

  • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone
  • Must be able to travel

 

 

 

First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from persons with a disability, Aboriginal peoples and members of a visible minority.

 


 
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Location
32805 - Kitimat
780 Lahakas Boulevard South, Kitimat, British Columbia, Canada, V8C 1T9
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  • Company:
    First Transit Canada
  • Terms and Conditions type:
    Full Time
  • City:
    Kitimat
  • Province:
    British Columbia
  • Category:
    Management
  • Contact Number:
    *
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