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Contract Administrative Clerk / Dispatcher (30212)

First Transit in Abbotsford B.C is currently hiring an Administrative Clerk/ Dispatcher.  This role will be a one year contract covering a maternity leave.

 

RESPONSIBILITIES:

  • Performs clerical and administrative details to ensure that are contractually required
  • A Thorough understanding of all aspects of organization to include dispatching and call taking
  • Schedule and assign drivers and vehicles in accordance with the service hour schedules and scheduled trips for each day
  • Assist drivers while they are in service to carry out the assigned trips on time, providing address assistance and telephoning passengers as needed
  • Monitor the performance of scheduled trips, reassigning trips and/or adjusting the number of vehicles in service as needed to ensure on-time performance in the most efficient manner
  • Ensure that unanticipated service demands, passenger and vehicle accidents, other events and general service delivery are handled and performed in accordance with city policies and procedures
  • Diligence in accurately reporting incidents, accidents, and safety related concerns to the appropriate members of management
  • Maintains files and records. Prepares correspondence, manager reports, and schedules.

 

QUALIFICATIONS:

  • High School Diploma or equivalent
  • Previous Dispatching experience (preferred)
  • Strong customer service skills required
  • Routing knowledge (Preferred for Abbotsford and Chilliwack, but not required)
  • Solid data entry skills required
  • Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc.
  • Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers
  • Highly organized and able to work with minimal supervision

 

 

 

First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority.


 
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Location
38613 - Abbotsford
1225 Riverside Road, Abbotsford, British Columbia, Canada, V2S 7P9
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  • Company:
    First Transit Canada
  • Terms and Conditions type:
    Full Time
  • City:
    Abbotsford
  • Province:
    Ontario
  • Category:
    Administrative & Operational Support
  • Contact Number:
    604-854-2960
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