Dispatch - Newmarket,ON (27573)

At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

At First Student, we are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America

• Positive and rewarding work environment

 Responsibilities:

• Oversees all routes and scheduling of buses

• Counsels and coaches drivers and monitors

• Handles heavy phone and radio traffic

• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

• Serves as primary communication liaison with major contracted customer

• May handle charter reservations, billing, or driver payroll

• Provides solutions to drop-off and pick-up problems

• Handle back-up driver duties or perform miscellaneous clerical duties as needed

• Completes assignment of special projects

• Assists with supervision of day-to-day operations

Experience and Skills:

• 3-5 years’ experience in dispatch or related field

• Class B License Required

• High school diploma or equivalent

• Basic knowledge of radio dispatch equipment, Excel, Word and computer literate

• Excellent communication and customer service skills

• Ability to deliver under time constraints and deadlines

• Previous terminal operations, Dispatch, or Driver experience

• Knowledge of payroll and Charter coverage

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. Apply today to join our team!

First Student is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority

KIJI