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Operations Supervisor Administration - Abbotsford, B.C (25841)

 

 

First Canada, our nation's largest provider of bus passenger transportation, has a full time opening for 'Operations Supervisor Administration'. 

 

 PURPOSE:

Serves as First supervisor for Drivers, customer response, driver field evaluation and accident first responders and monitors driver and dispatcher performance as well as assists employees with any issues.

 

RESPONSIBILITIES:

  • Communicates job requirements and responsibilities to drivers;
  • Day to day counseling and evaluation reports to local management;
  • Ensures drivers are performing assigned duties correctly and safely and that they meet all job related specifications;
  • Investigates incidents and accidents including on -the-scene accidents and assist drivers in preparing accident reports, OHSA reports and any other safety related documentation as required;
  • Liaises with both clients and drivers/the organization re customer service issues and responds professionally to customer inquiries/comments;
  • Evaluates and monitors driver safety and performance as well as compliance with  legal employment/labor policy matters;
  • Assists with Driver recruitment process;
  • Prepares operational reports/schedules and maintains accurate daily records of operations;
  • May also be required to conduct road checks, routing, training and other relevant tasks as required;
  • Meets with all driver qualifications at location;
  • Obtains CDL to operate vehicles at location, maintains that license and drives periodically;
  • Any additional related tasks/duties as assigned.

 

EXPERIENCE, KNOWLEDGE AND REQUIRED SKILLS:

  • 3-5 years’ experience in transportation
  • 2-3 years supervisory experience preferred
  • Accounting and detailed reporting experience
  • Proficiency using MS Office products including MS Excel and MS Word and Windows based programs;
  • Excellent written and verbal communication skills;
  • Proficient with basic math skills;
  • Must be able to drive company or personal vehicle to review driver performance, meet clients, and for other company related purposes;
  • Write reports in a coherent, legible way;
  • Ability to multitask and work independently in a fast paced/high energy environment;
  • Exceptional customer service, problem solving, decision making, critical thinking abilities.  

 

WORKING CONDITIONS:

  • Must be able to drive company or personal vehicle to review driver performance, meet clients, and for other company related purposes.
  • Be subject to wet, cold, or hot environmental conditions
  • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

 

 

First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority.

 

 


 
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Location
38613 - Abbotsford
1225 Riverside Road, Abbotsford, British Columbia, Canada, V2S 7P9
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  • Company:
    First Transit Canada
  • City:
    Abbotsford
  • Province:
    British Columbia
  • Category:
    Administrative & Operational Support
  • Contact Number:
    604-854-2960
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